Privacy Policy

Charlton Scientific Ltd is committed to protecting and respecting your privacy. As such, we adhere to the Data Protection Act of 2018.

This policy (together with our Terms and Conditions and any other documents referred to in it) sets out the basis on which any personal data collected from you, or provided by you, will be processed by Charlton Scientific Ltd.

Please read the following carefully to understand Charlton Scientific Ltd’s views and practices regarding your personal data and how it will be treated.

For the purpose of the Guide to the General Data Protection Regulation (GDPR), the data controller is Charlton Scientific Ltd, 2, The Walnuts, Main Street, Charlton, Oxfordshire, OX17 3DR.

Collection of your Personal Information

Typically we collect data in order to provide the products, quotations and services that customers purchase or request from us. For example, we may capture identifiable information, such as your e-mail address, name, work address or telephone number. Charlton Scientific Ltd also collects anonymous demographic information, which is not unique to you, such as your post code and preferences.

There is also information about your computer hardware and software that is automatically collected by the Charlton Scientific Ltd website. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Charlton Scientific Ltd for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Charlton Scientific Ltd website.

Charlton Scientific Ltd encourages you to review the privacy statements of any websites you choose to link to from Charlton Scientific Ltd, so that you can understand how those websites collect, use and share your information. Charlton Scientific Ltd is not responsible for the privacy statements or other content on websites outside of the Charlton Scientific Ltd website.

Our website financial transactions are handled through our payment services provider, NOCHEX. You should only provide your personal information to our payment service provider after reviewing their privacy policies.

Use of your Personal Information

Charlton Scientific Ltd collects and uses your personal information to operate the Charlton Scientific Ltd website and deliver the services you have requested. Including:

• processing orders that you have submitted
• to carry out our obligations arising from any contracts entered into by you and ourselves
• seek your views or comments on the services we provide
• notify you of changes to our services
• send you communications which you have requested and that may be of interest to you. These may include information about campaigns, business news, promotions of our associated companies goods and services

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (for example the collection of accounting data). We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Protection of Personal Data

All information provided to Charlton Scientific Ltd is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where Charlton Scientific Ltd has given you (or where you have chosen) a password which enables you to access certain parts of its website, you are responsible for keeping this password confidential. Charlton Scientific Ltd asks you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although Charlton Scientific Ltd will do its best to protect your personal data, it cannot guarantee the security of your data transmitted to its site; any transmission is at your own risk. Once Charlton Scientific Ltd has received your information, it will use strict procedures and security features to try to prevent unauthorised access.

Your rights

You have the right to ask us not to process your personal information for marketing purposes. You can exercise your right to prevent such processing by not checking the relevant boxes on our forms. Alternatively, you can also exercise the right at any time by contacting our data controller at Charlton Scientific Ltd, 2, The Walnuts, Main Street, Charlton, Oxfordshire, OX17 3DR or contact us by email at enquiries@charltonsci.co.uk.

If you have previously given your consent to the use of your Personal Information for marketing purposes, you can choose to stop receiving marketing communications which Charlton Scientific Ltd sends to you from time to time by following the unsubscribe instructions included in such communications. Alternatively, you can opt out of such communications at any time by contacting us by email at enquiries@charltonsci.co.uk.

Charlton Scientific Ltd does not sell or rent your information to third parties.
Charlton Scientific Ltd will not share your information with third parties for marketing purposes.

Access to information

The GDPR gives you the right to access information held about you. Your right of access can be exercised in accordance with the GDPR. To exercise this right, contact our response administrator at Charlton Scientific Ltd, 2, The Walnuts, Main Street, Charlton, Oxfordshire, OX17 3DR or contact us by email at enquiries@charltonsci.co.uk.

Changes to our privacy policy

We keep this Privacy Policy under regular review and we will place any updates on this web page. This Privacy Policy was last updated on 19th June 2019.

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to our data controller at Charlton Scientific Ltd, 2, The Walnuts, Main Street, Charlton, Oxfordshire, OX17 3DR or by email at enquiries@charltonsci.co.uk.